Stephen Newlon, MEd, is a retired Air Force officer now engaged in lean transformation processes at Barnes-Jewish Hospital (BJH) in St. Louis, Missouri. He left the Air Force to lead the lean transformation at BJC HealthCare and initially consulted with hospitals across the system. Recognizing the need for transformation versus process improvement, Steve focused his attention on BJH, which is now engaged in an aggressive Lean Sigma deployment effort. He also is speaker and examiner for the National Shingo Prize for Excellence in Manufacturing and has served as a Missouri Quality Award examiner. Steve received his Master's degree in education from Boston University.