Cindy Guess, BSN, RN, CPHQ, AVP, is responsible for health system-wide accreditation and regulatory compliance. She has worked for Cook Children\'s Health Care System for 14 years and is a member of the quality division, which includes safety, risk, accreditation, and customer service. Cindy has served on several advisory boards with the intent of building resources to assist health care providers in meeting regulatory requirements. Key departments in her purview include health information management, infection control, risk management, and medical staffing services.