Charlotte Smith, RPh, MS is senior regulatory advisor, PharmEcology Services, a business unit of WM Sustainability Services. She is a registered pharmacist who received her BS in pharmacy and MS in continuing and vocational education from the University of Wisconsin. Charlotte founded PharmEcology Associates, LLC in 2000 and sold the company to Waste Management in 2009. She co-founded Capital Returns, Inc, a nationally known pharmaceutical reverse distributor in 1991 and for 10 years served as president and chief regulatory advisor. Charlotte is a member of the Pharmacy Society of Wisconsin, the American Society of Health-System Pharmacists, and the American Society of Consultant Pharmacists.