Providing support for delivering medication to underserved populations, the 340B Drug Program offers significant benefits, but also requires that covered entities dedicate time and effort to maintain certification and compliance. Recertification or a Health Resources and Services Administration (HRSA) audit can be a complicated process. To ensure a successful program, consider partnering with a knowledgeable 340B software vendor.

The complexity of the 340B program has increased in recent years, and HRSA audits have shifted focus, with an emphasis on avoiding diversion and duplicate discounts. While the hospital should remain aware of HRSA audit trends, establish and follow P&Ps, and maintain a regular internal auditing schedule, 340B software providers can offer additional support by working with the hospital to ameliorate situations commonly identified during audits. Software applications include functions such as split billing, claims verification, savings analytics, compliance management, and program management.

When selecting a software program, consider what the vendor offers in terms of training, reporting, troubleshooting assistance, and account management. Ask whether multiple contacts (onsite or remote) are available to provide support during an audit. Further, examine ease of use, interface types, and whether the software is compatible with existing workflows and systems. Determine what metrics are available in order to gauge the success of the program. Evaluating all options prior to committing to a solution will help ensure a smooth transition and allow facilities to maximize the functionalities of their chosen software.

Because it can be challenging to stay abreast of all the components necessary to ensure program compliance, a 340B software vendor can prove a worthy investment for the hospital. The following companies in this Buyer’s Guide offer several resources to help navigate these challenges and increase the facility’s ability to achieve compliance and program success, with the ultimate goal of delivering medication to patients who need it.