Mark Steinbeck, RPh, MBA, is the pharmacy operations manager at St. Luke's East Hospital in Lee's Summit, Missouri. Previously, he was pharmacy operations manager at Saint Luke's Hospital in Kansas City. Mark received his BS in pharmacy from the University of Missouri – Kansas City School of Pharmacy in 1994 and his MBA from Baker University School of Professional and Graduate Studies in 2002. He was an adjunct clinical instructor in the division of pharmacy practice and administration in 2010. Mark has presented at the state and local levels on recruitment and automation. His professional interests include hospital operations and medication safety.